Information

Shipping and returns

How your order gets to you, and how to send it back.

An envelope sealed in green wax with the SKCOUT rider, addressed: Clothing is a letter to the self.
  • 1–2 Business days to ship
  • 7 Days to return or exchange
  • US Domestic returns only

Shipping

  1. Ships in 1–2 business days

    Every order ships within 1–2 business days, unless an announcement on the home page says otherwise. You’ll get an email with tracking as soon as it ships. We aren’t responsible for carrier delays or other shipping issues.

  2. Check your address

    We can’t send a replacement or give a refund for an order sent to an address that was entered incorrectly. The address can be changed right up until the shipping label is printed.

  3. Lost or stolen packages

    If your package is lost or stolen and the carrier (such as UPS) hasn’t scanned it as delivered, we’ll send a replacement if the product is still available, or give you full store credit, minus shipping and any taxes.

Returns and exchanges

  1. Within 7 days of delivery

    Returns and exchanges are accepted within 7 days of your order’s delivery date. Items must come back unworn and unwashed.

  2. Return shipping

    You pay the shipping for a return or exchange. The original shipping cost isn’t refunded, but the price of the item is.

  3. Domestic returns only

    We only accept domestic returns. International orders can’t be returned.

  4. Wrong or defective item

    If we sent you the wrong item or a defective one, email us at skcout.kc@gmail.com.

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